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They can call the National Scheduling Office at 1-800-221-4291 and provide the donor’s information, they can schedule any type of test online, 24/7, or if they wish, a client can directly access the scheduling system through the Accredited Drug Testing Scheduling Portal

“With our scheduling department having early and late hours, along with being open on Saturdays, Accredited Drug Testing is available when most other drug testing providers are closed; where others fail, we succeed,” says Greer. The employee would receive a donor pass email to be carried while visiting the testing center. Once the tests are done, specimens are sent to the laboratories for analysis. Within a day or 48 hours at the maximum, the test results are sent to clients. The company also provides an onsite mobile drug-testing service, which is very rare in the market. “In this service, we visit the clients’ business site for the tests,” he adds. For example, in the case of post-accident testing that is required under US DOT testing, team ADT visits the accident scene and conducts the drug test, increasing the convenience of the clients. “Although the majority of our tests are conducted at our testing centers, we have our mobile onsite drug testing department for efficient service delivery to clients,” says Greer.

In addition, ADT conducts background checks like driving record searches and provides motor vehicle reports (MVRs) to aid clients in ensuring that the information on an employee’s resume or job application is accurate. The company delivers medical review officers (MRO) services where every drug test is reviewed and verified by its in-house doctors (classified as MROs). “Unlike some of our competitors, we only use government-certified and laboratories, and our MROs ensure that the donors have lawful prescriptions for any drug,” adds Greer.

Moving forward, ADT is focused on the federal motor carrier safety administration (FMCSA) clearinghouse programs where all the truck drivers in the US report into a database to keep track of any drug or alcohol violation. “We have created a new service called the FMCSA Accucheck Program, which will provide a wide range of DOT related services to single/owner-operators and trucking companies throughout the US, to ensure compliance with the FMCSA Clearinghouse,” adds Greer. “We are committed to ensuring that all of our DOT regulated employers comply with all DOT drug and alcohol testing requirements, including the FMCSA Clearinghouse, which takes effect January 6, 2020.”